# Second time not getting the server

**URL:** <https://community.hexane.co/t/second-time-not-getting-the-server/215>\
**Category:** Billing\
**Created:** [2 August 2022 18:30 UTC](https://community.hexane.co/t/second-time-not-getting-the-server/215 "2022-08-02T18:30:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Nice](https://community.hexane.co/user_avatar/community.hexane.co/nice/32/240_2.png) [@Nice](https://community.hexane.co/u/Nice)\
**Post date:** [2 August 2022 18:30 UTC](https://community.hexane.co/t/second-time-not-getting-the-server/215/1 "2022-08-02T18:30:02Z")

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Does anybody if this is happeing to you too? So i buyed server but didnt recive it. I contacted staff and they activated my old server. Then i buyed new server but didint get that server too.

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**Author:** ![Hyro](https://community.hexane.co/user_avatar/community.hexane.co/hyro/32/8_2.png) [@Hyro](https://community.hexane.co/u/Hyro)\
**Post date:** [2 August 2022 18:46 UTC](https://community.hexane.co/t/second-time-not-getting-the-server/215/2 "2022-08-02T18:46:57Z")

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Hi! Please drop in a support ticket with a screenshot of the transaction on your bank statement or PayPal transaction, and we can get this resolved for you 🙂

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**Author:** ![Hyro](https://community.hexane.co/user_avatar/community.hexane.co/hyro/32/8_2.png) [@Hyro](https://community.hexane.co/u/Hyro)\
**Post date:** [3 October 2022 18:31 UTC](https://community.hexane.co/t/second-time-not-getting-the-server/215/3 "2022-10-03T18:31:03Z")

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