Refunding

How can I refund? I spent 15 euros like few hours ago and I want a refund, how do i do it?
After we tried to reinstall the server, it just showed up as an error and we cannot restart it anymore.
If you can help us on the refund, please inform us on how to do it.

Hello,
If you would like a refund, create a support ticket explaining your reason and thay you would like a refund.
Can be created here: https://billing.hexanenetworks.com/submitticket.php

Select catagory “billing”.

Fyi:
Your issue is also fixable and maybe fixable by you. You can try steam update tool on the panel. This will make sure all core files are restored.

Thank you for your guidance, I did send my reasoning behind my refund, hope it gets checked!